[michaelv.org - cooler than triangles!][michaelv.org - cooler than triangles!]

Forum :: Computers

Dr. NO

522 posts

10-17-05 23:08
Reply

I worked in a Staples store during the summer and we sold Linksys cable modems. Well, in the course of two weeks, mostly on one day, we had an unusual number of persons needing these products. Unfortunatly, we only had one and couldn't get more for a while, so we directed these people elsewhere, but I digress.

My thought was, is it possible to have a surge on the cable line that would break a modem? I know that companies that have their databases hacked into, if they do tell the public, require you to pay for the new card. If they had to, that'd be a few million dollars. I'm wondering if the same thing could have happened here, where Cox (everyone coming in had the same provider) knew about a spike or whathaveyou, and didn't tell anyone.

Am I paranoid?
Michael Vincent

531 posts

10-17-05 23:31
Reply

Not at all. We had to buy a new cable modem this summer (and yes we have Cox). They did something and broke all the old ones I think.

Service was out for days too.
Dr. NO

522 posts

10-18-05 20:17
Reply

Would a nearby (as in, across the intersection) power plant affect this? SRP is constructing a new one in Gilbert, occasionally they fire it up (I assume for "testing")

I'd imagine that there will be some electromagnetic consequences of this...?
Michael Vincent

531 posts

10-19-05 02:07
Reply

I would severely doubt it (the power plant), but with regards to Cox we were pretty mad about the whole service issue. I started getting into an irate tone with the customer service representatives, but they only credited $12 to our monthly bill.

I think I checked some site such as broadbandreports.com or something and found that other people also had to buy new modems.
Dexter345

677 posts

10-19-05 17:39
Reply

My dad once said, "If you don't pay your cable bill, you'll get your Cox cut off."